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Archive for April, 2016

Making the Most of Your Exit Interview Data

Posted by: Ben Eubanks

Exit interviews are used by approximately 75% of companies, but as is often with HR programs, they have the tendency to become a “check the box” type initiative. Sure, HR uses them to find out why people leave, to make employees feel that opinions are valued, and to identify any potential red flags. However, instead…

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Improving the Patient Experience Through the Employee Experience

Posted by: Ben Eubanks

Happy employees lead to happy patients. It makes sense, really. When staff members aren’t worried about bickering with the boss, not being recognized for their efforts, and receiving the right support and training, they can deliver a high-quality experience to the patients in their care. From simple job alignment to engaging in everyday activities, employees…

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