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Determining The Cause Of First-Year Nursing Turnover

Posted on: March 22nd, 2017 by Ben Eubanks

The average hospital loses between five and seven million dollars a year due to nursing turnover costs. Beyond the upfront cost, we must also consider the adverse impact on patients’ quality of care that results when overworked and overstressed nurses are dealing with the increased workload. Turnover is a serious problem that needs addressing, especially…

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4 Reasons to Stick with Stay Interviews

Posted on: November 16th, 2016 by Ben Eubanks

“She sighed. Mark, her best performer, was resigning. She knew that he had some issues–didn’t everyone? But she didn’t realize the extent of the damage until it was too late. Now with Mark’s departure her team would not only be short-staffed, but also missing a key player with valuable industry knowledge that couldn’t easily be…

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Why Money Won’t Motivate Your Nurses

Posted on: September 15th, 2016 by Ben Eubanks

It’s another one of those days. Kathy has more patients than she knows what to do with, and each one is demanding in a way that is especially tiring. Suddenly, her manager stops her in the hallway with a smile and says, “Hey, I know this is a tough shift. I wanted to thank you…

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Taking Your Workforce Data to Action

Posted on: June 20th, 2016 by Ben Eubanks

If you’ve been listening to the news lately you’ve most likely heard that data in itself is the holy grail for businesses everywhere. However, the business value of data isn’t fully realized until it’s transformed into knowledge that you can apply. Big data and analytics are popular buzzwords for many organizations, but there is often…

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Making the Most of Your Exit Interview Data

Posted on: April 26th, 2016 by Ben Eubanks

Exit interviews are used by approximately 75% of companies, but as is often with HR programs, they have the tendency to become a “check the box” type initiative. Sure, HR uses them to find out why people leave, to make employees feel that opinions are valued, and to identify any potential red flags. However, instead…

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Improving the Patient Experience Through the Employee Experience

Posted on: April 11th, 2016 by Ben Eubanks

Happy employees lead to happy patients. It makes sense, really. When staff members aren’t worried about bickering with the boss, not being recognized for their efforts, and receiving the right support and training, they can deliver a high-quality experience to the patients in their care. From simple job alignment to engaging in everyday activities, employees…

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Top HR Takeaways of 2015

Posted on: December 18th, 2015 by Ben Eubanks

2015 has been a banner year for the HR profession with sweeping changes and a push toward a more data-driven approach. Today we’re going to look at trends in six key areas that we have been monitoring over the past year: Recruiting Strategic Alignment Learning Millennials Social Data and Analytics As we examine this cross-section…

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Using Personality Assessments to Hire for Fit

Posted on: December 18th, 2015 by Ben Eubanks

Every person is different. And yet we funnel them through the same hiring and onboarding process as if each one was a widget on an assembly line. Understanding the differences in personalities and preferences for both candidates and employees can help organizations to not only select the right people–it can also help to retain them…

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The Real Impact of Engagement in Healthcare

Posted on: October 28th, 2015 by Ben Eubanks

The verdict is in. Engagement is a powerful measure of employee dedication and intent to stay with an organization. With so many articles, blogs, and other resources today digging into engagement, it’s important to step back and ensure we are discussing it in the proper terms. Here’s how the team at Strategic Programs defines it:…

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How to Improve Retention Using Workforce Intelligence

Posted on: September 29th, 2015 by Ben Eubanks

Employee retention is a key issue for many businesses, especially in a turnaround economy. While many workers have stuck around during tough economic times, the abundance of open jobs now has employees running for the door. Consider this comment from a recent article on Glassdoor, a site allowing employees and candidates to anonymously rate employers:…

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