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How to Improve Retention Using Workforce Intelligence

Posted on: September 29th, 2015 by Ben Eubanks

Employee retention is a key issue for many businesses, especially in a turnaround economy. While many workers have stuck around during tough economic times, the abundance of open jobs now has employees running for the door. Consider this comment from a recent article on Glassdoor, a site allowing employees and candidates to anonymously rate employers:…

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How New Hire Check Ins Reduce Turnover

Posted on: August 28th, 2015 by Liz Sheffield

I don’t include the second “real job” I had on my resume. I’d worked there for five days when I turned in my resignation. I couldn’t wait to get out the door. Since then I’ve spent more than 10 years working in the world of talent management and human resources. I now understand that I…

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Why Third Party Employee Surveying Produces Honest Answers

Posted on: June 22nd, 2015 by Ben Eubanks

Imagine receiving this text message from a resigning employee just hours after she left the office on her last day of work. I am so glad to be out of there, and I will miss our customers dearly. Working for her was the worst experience of my life, and now I know why the other…

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The Hidden Cost of Nursing Turnover

Posted on: May 19th, 2015 by Ben Eubanks

  Turnover can range in severity from a nuisance to a business crippling problem. When it comes to healthcare, turnover is a critical issue. Having trained and experienced nurses on hand to deal with life or death situations on a regular basis is a business necessity. And that doesn’t even take into account any of…

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What is the Difference Between An Actively Engaged Employee & A ‘Satisfied’ One?

Posted on: April 16th, 2015 by Ben Eubanks

It seems we see new surveys every day around workforce engagement and employee satisfaction. The focus is on which elements of the workforce are truly giving their additional effort and what business benefits that sort of behavior brings overall. But are they the same thing? Can you expect the same results from an employee that…

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Why Do Great Employees Quit?

Posted on: March 25th, 2015 by Keith Loria

Healthcare executives are never happy when they learn that someone is leaving their job and a replacement needs to be found. After all, the cost of turnover can have a profound impact on the already diminishing margins and hiring someone new takes time and resources away from other important functions of the job. According to…

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The People Side of Operational Improvements in Healthcare

Posted on: March 2nd, 2015 by Mike Monahan

A few years back, Strategic Programs, Inc. did some work with a consulting group in Oakland, CA.  HFS Consultants remains a strong group with revenue enhancement roots and a thriving practice in clinical and operational improvements.  They recently published a blog discussing the clinical excellence challenges faced by healthcare organizations.  At Strategic Programs, it is…

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Personal Needs and the Willingness to Engage

Posted on: January 30th, 2015 by Mike Monahan

In a New York Times article published in 2014, Tony Schwartz and Christine Porath reported that recent research found that only 30% of employees in America feel engaged at work and around the world, across 142 countries, the proportion of employees who feel engaged at work is just 13%. This would indicate that work is…

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Physician Hiring in the World of Value-Based Purchasing – Part Three

Posted on: December 18th, 2014 by Mike Monahan

Hiring for “Fit” is the best way to ensure that new hires share the desired values of employees in an organization.  If teamwork is an essential value, team-oriented people fit better.  If working independently is an essential characteristic, hiring people with a proven record of independent success makes more sense. The goal of any selection…

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Physician Hiring in the World of Value-Based Purchasing – Part Two

Posted on: November 3rd, 2014 by Mike Monahan

In our last edition, we detailed why physicians are critical to the success of all healthcare organizations. The days of physicians being separate entities practicing at the hospital as an independent contractor are fading away.  Now, physicians are not only responsible for the high quality delivery of care, but they also impact the hospital’s financial…

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