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Why Employees Disengage and What Can You Do About It – (Part Four In A Five-Part Series)

Posted on: March 27th, 2013 by Mike Monahan

Part Four: The Importance of Being Heard In Strategic Programs, Inc. surveys of both current and exiting staff, there is a consistent message – “We want to be heard.”  Frederick Herzberg, in his landmark “Pittsburg Studies” 60 years ago, determined that “Being listened to” was one of the major motivators for employee engagement.  One of…

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Why Employees Disengage and What Can You Do About It – (Part Two In A Five-Part Series)

Posted on: February 13th, 2013 by Mike Monahan

Part Two: Staffing – Too Much or Too Little? In our most recent employee disengagement article, we discussed the importance of providing regular, meaningful feedback in preventing turnover.  This week, we address the issue of staffing. Traditionally, staffing questions have addressed the perceived relationship between the workload needed to fulfill patient care and the number…

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Why Employees Disengage and What Can You Do About It – A Five-Part Series

Posted on: January 22nd, 2013 by Mike Monahan

Part One: Effective Feedback At Strategic Programs, Inc., we interview and survey thousands of employees across many industries each month.  We examine their perceptions about every aspect of their job experience – organizational effectiveness, co-workers, supervisors, senior leaders, and compensation and benefits. Our research includes new hires, current employees, and staff who recently left their…

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The Mentor Leader – Developing Yourself and Your Staff

Posted on: December 19th, 2012 by Mike Monahan

During the exit interviews that we conduct for clients, former employees often report that they are leaving because there is no career opportunity, they don’t know the process for advancement, or can’t unlock the code to other positions.  As a leader, having the ability to mentor others and recognizing the importance of having your own…

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Benefits of Exit Interviews

Posted on: December 7th, 2012 by Diane Irvin

People are a major investment for your company. You need to know what they think and how committed they are to the company’s success. So, why would a manager care what employees think after they are gone? Besides using “lessons learned” to improve retention of valued employees, clear and honest exit data is the only…

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Communicating for Intended Results

Posted on: November 20th, 2012 by Mike Monahan

Every day we are faced with challenges that require cooperation and collaboration with coworkers, patients, physicians and others.  No matter what technical, clinical, or managerial skills are needed for the job, we must be effective communicators.  The following 8 tips will help:     Keep it simple. More words, complex explanations, and impressive vocabularies do…

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What Do Employed Physicians Want?

Posted on: November 20th, 2012 by Mike Monahan

What happens when physicians give up the two “sacred cows” of medical practice – Clinical Autonomy and Financial Independence – in exchange for becoming an employee of a hospital or health care system? Recent trends indicate that more physicians believe they are losing clinical autonomy and financial independence either by becoming direct employees of hospitals,…

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Research Links Overworked Nurses to Patient Issues

Posted on: October 18th, 2012 by Mike Monahan

The relationship between overworked nurses and an increase in patient infection rates is the topic of an article in the October 9, 2012 issue of the Daily Pennsylvanian. It reads: “A recent School of Nursing study found a direct correlation between overworked nurses and patient infections, injuries and death rates. The study surveyed more than…

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