Tag: strategy

The Good, The Bad, and The Costly – Why Effective Onboarding is Crucial

The Good, The Bad, and The Costly – Why Effective Onboarding is Crucial

Ever feel like too many of your employees are leaving their job within the first few months of being hired? It’s not your imagination, according to a recent study, 31% of employees leave during the first six months, with the highest rates of attrition happening in the first 90 days. What could be causing so […]

5 Best Practices for a Successful Exit Interview Survey Strategy

5 Best Practices for a Successful Exit Interview Survey Strategy

Employee turnover is a vital metric in every organization’s workforce planning. If you don’t measure and address it, it won’t improve. Exit interview surveys can be a simple tool to help you collect more information about what is causing turnover and other potentially negative factors in your organization.   You may be wondering “How are exit […]

Continuous Listening [Part 3]: Transforming Survey Data into Action

Continuous Listening [Part 3]: Transforming Survey Data into Action

Three steps to an effective continuous listening strategy: Ask, listen, and act. Such a simple concept, right? Easy to talk about, easy to understand… but not easy to do. Why? The number one limiting factor to a successful continuous listening strategy is action. Asking and listening are fairly straightforward, and there are many resources out […]

Continuous Listening [Part 2]: Building and Executing on your Strategy

Continuous Listening [Part 2]: Building and Executing on your Strategy

In my last article on continuous listening, I provided clarity on the concept of continuous listening and gave examples of what a solid strategy might look like. Now it’s time to build that strategy for your organization. It does not need to be difficult or complex, but it should be intentional. For an effective continuous […]

Continuous Listening [Part 1]: Definition and Benefits

Continuous Listening [Part 1]: Definition and Benefits

Raise your hand if you love it when someone starts an article or a speech with “Webster’s Dictionary defines….” Right. Me neither. Instead of simply defining, I’d like to go a step further and try to help create clarity around the concept of an effective continuous listening strategy. This will allow you to speak confidently […]

Continuous Listening Tips for Survey Success

Continuous Listening Tips for Survey Success

Organizational success depends on agilely responding to the wide variety of factors in the business world. Market conditions, regulations, competitors, customers, suppliers; each of these requires continual monitoring and adjustments to remain profitable. Additionally, you must monitor internal factors, like your workforce, to maintain engagement and improve productivity. The best leaders know that efficiently staying […]

Best Practices for Survey Question Writing

Best Practices for Survey Question Writing

Employee Surveys You want to measure the quality of your employee experience, but aren’t sure where to start. Writing and administering a survey is an effective way to gauge the employee experience, and a good survey can provide valuable insights into how your employees perceive your organization. Plus, the data from such a survey can […]

Build Trust with Your Direct Reports

Build Trust with Your Direct Reports

The relationship between a supervisor and their direct report is one of the most important in your organization. How you manage (or mismanage) this relationship can have a profound impact on the organization as a whole. Time and time again, the data from the surveys we implement shows that one’s immediate supervisor is among the […]

Communication Tips for New Hire Surveys

Communication Tips for New Hire Surveys

When your company commits to having a successful new hire onboarding survey project, you need to commit to having a strong internal communication plan around the ongoing survey. When running a new hire survey, you want to be able to hear as many voices as possible and communication is key to getting as many people […]

Staying or Leaving: Learning From Driver Feedback

Staying or Leaving: Learning From Driver Feedback

Ideally, trucking companies would retain most of their drivers, and not have to worry about things like a strong exit interview process. While some attrition is to be expected, one way to minimize unwanted driver turnover is by gaining insight into what drivers are thinking and feeling before they make the decision to leave. The […]