Three steps to an effective continuous listening strategy: Ask, listen, and act. Such a simple concept, right? Easy to talk about, easy to understand… but not easy to do. Why? The number one limiting factor to a successful continuous listening strategy is action. Asking and listening are fairly straightforward, and there are many resources out […]
Tag: Survey guide
Continuous Listening [Part 2]: Building and Executing on your Strategy
In my last article on continuous listening, I provided clarity on the concept of continuous listening and gave examples of what a solid strategy might look like. Now it’s time to build that strategy for your organization. It does not need to be difficult or complex, but it should be intentional. For an effective continuous […]
