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High Engagement, Clear Direction: BluPeak’s Employee Engagement Experience

BluPeak Credit Union partnered with People Element to gain deeper insights into employee engagement, benchmark performance, and identify opportunities to further strengthen an already strong workplace culture.

The organization’s first survey with People Element reinforced the strength of its employee experience, with results including:

  • Top quartile engagement scores among People Element clients
  • Above the financial services benchmark for 95% of survey items administered
  • Exceptionally strong perceptions of direct managers
  • Employees expressed overwhelming satisfaction with the type of work they do

While the results aligned closely with prior employee feedback, the survey process provided something equally valuable: a clear roadmap for sustaining engagement and continuing to improve the employee experience over time.

Turning Insights into Action

Rather than treating the survey as a one-time initiative, BluPeak used the findings to identify the areas that matter most to employees and prioritize actions that would have the greatest organizational impact.

“Our goal is to focus on the areas that matter most to our employees and have the greatest impact on the organization. We want to use the action plan to elevate the employee experience, increase engagement, and position ourselves as an employer of choice.”

Even with exceptionally strong engagement and overall favorability scores, the organization uncovered meaningful opportunities to further strengthen the employee experience and sustain long-term engagement moving forward.

This continuous improvement mindset helped leadership move beyond simply measuring engagement to building a focused strategy for maintaining and enhancing organizational culture over time.

Building on a Strong Foundation

With a highly engaged workforce and a strong cultural foundation already in place, BluPeak is continuing to invest in the employee experience through focused action planning and ongoing employee feedback.

By combining leadership commitment with data-driven insights, the organization is well-positioned to sustain engagement, strengthen organizational culture, and reinforce its position as an employer of choice within the financial services industry.

At a Glance

  • Client: BluPeak Credit Union
  • Solution: Employee Engagement Survey & Action Planning
  • Key Outcomes: Successfully launched a new employee listening strategy, creating a strong foundation for ongoing engagement measurement and action
  • Key Survey Results: Top quartile engagement and above benchmark results across 95% of survey items
  • Organizational Strengths: Strong manager effectiveness, highly engaged employees, and exceptional connection to work
  • People Element Impact: Strategic guidance, actionable recommendations, executive support, and customizable reporting

A Strategic Partnership from Start to Finish

Throughout the engagement, People Element provided hands-on support and strategic guidance to help BluPeak seamlessly navigate survey administration, executive reporting, and action planning.

“I absolutely love my partnership with People Element. It’s been an incredibly smooth and positive experience from start to finish.”

The team also highlighted the flexibility and usability of the platform as a major advantage in helping leaders analyze data and uncover meaningful insights.

“The platform is intuitive and easy to navigate, with clear, flexible reporting that allows you to analyze data from multiple perspectives. Its high level of customization ensures you can access the insights most relevant to your needs.”

In addition to the platform itself, the ongoing support experience stood out as a key differentiator.

“Every team member I worked with was friendly, knowledgeable, positive, professional, and always available to guide me along the way. The support team delivers the highest level of service I have ever received.”

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