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Month: May 2022

Do Those With an “Axe to Grind” Skew Exit Data

Do Those With an “Axe to Grind” Skew Exit Data

Employee Exit Interview Myth As the leading provider for retention strategies and exit interview surveys, we occasionally hear prospects object to exit interview surveys feeling that those with an axe to grind will skew their results and they will not get good data. Since that doesn’t hold true in practice, let’s dive a little deeper […]

Leading Exit Factors in Healthcare

Leading Exit Factors in Healthcare

Healthcare Turnover Are you facing high turnover and trying to determine the root causes of why people are leaving? If so, you’re certainly not alone. 2021 healthcare turnover ended at 27.1% according to NSI Nursing Solutions’ 2022 National Health Care Retention & RN Staffing Report. Healthcare organizations like yours are turning to employee listening solutions […]

Communication Best Practices for Exit Interviews

Communication Best Practices for Exit Interviews

Imagine a supervisor is contacted by one of the best employees they’ve ever had who recently left the organization. The former employee informs them they were contacted by someone for an exit interview, and they want to verify the legitimacy of the survey before participating. The supervisor responds “I’ve never heard of them”, and as […]

Best Time to Reach Out to Exiting Employees

Best Time to Reach Out to Exiting Employees

Employee turnover. It’s one of those things nobody wants to talk about but says so much about the overall health of your organization. Tracking how many employees leave and are replaced within a given period of time is important for a number of reasons. It’s true that not all turnover is bad, though it might […]

Making the Most of Your Exit Interview Data

Making the Most of Your Exit Interview Data

Exit interviews are used by approximately 75% of companies, but as is often with HR programs, they have the tendency to become a “check the box” type initiative. Sure, HR uses them to find out why people leave, to make employees feel that opinions are valued, and to identify any potential red flags. However, instead […]

High Job Openings and High Quit Rates Further Tighten Labor Market for Employers

High Job Openings and High Quit Rates Further Tighten Labor Market for Employers

The most recent report from the U.S. Bureau of Labor Statistics was released last week, and its findings make it clear that if employers aren’t already thinking about how to fill positions and keep talent, they will need to very soon. Unfilled positions are increasing at record levels The rate of job openings has reached […]

Continuous Listening [Part 3]: Transforming Survey Data into Action

Continuous Listening [Part 3]: Transforming Survey Data into Action

Three steps to an effective continuous listening strategy: Ask, listen, and act. Such a simple concept, right? Easy to talk about, easy to understand… but not easy to do. Why? The number one limiting factor to a successful continuous listening strategy is action. Asking and listening are fairly straightforward, and there are many resources out […]

Continuous Listening [Part 2]: Building and Executing on your Strategy

Continuous Listening [Part 2]: Building and Executing on your Strategy

In my last article on continuous listening, I provided clarity on the concept of continuous listening and gave examples of what a solid strategy might look like. Now it’s time to build that strategy for your organization. It does not need to be difficult or complex, but it should be intentional. For an effective continuous […]

Continuous Listening [Part 1]: Definition and Benefits

Continuous Listening [Part 1]: Definition and Benefits

Raise your hand if you love it when someone starts an article or a speech with “Webster’s Dictionary defines….” Right. Me neither. Instead of simply defining, I’d like to go a step further and try to help create clarity around the concept of an effective continuous listening strategy. This will allow you to speak confidently […]

Continuous Listening Tips for Survey Success

Continuous Listening Tips for Survey Success

Organizational success depends on agilely responding to the wide variety of factors in the business world. Market conditions, regulations, competitors, customers, suppliers; each of these requires continual monitoring and adjustments to remain profitable. Additionally, you must monitor internal factors, like your workforce, to maintain engagement and improve productivity. The best leaders know that efficiently staying […]